During the COVID-19 pandemic it is critical that New Yorkers have the connectivity they need to stay in touch with loved ones, telework, search for jobs, participate in remote learning and telehealth, and maintain the social distancing necessary to slow the spread of the coronavirus.

Lifeline is an assistance program offered by many telephone providers, including some wireless and cable companies, to help low income eligible consumers save money on their bills. Due to circumstances related to the pandemic, many New Yorkers may be eligible for Lifeline for the first time, but may not be aware of the program or how to apply.

Click on the link below for a copy of the Lifeline brochure with information about program eligibility and steps to apply for benefits:

http://www3.dps.ny.gov/W/AskPSC.nsf/96f0fec0b45a3c6485257688006a701a/01bc8e76e515299785257fa2006ae2f7/%24FILE/Lifeline%20Brochure%208-20-19%20final.pdf

This information is also available on AskPSC.com webpage, including links to the latest COVID-19 related updates to the program such as the FCC’s temporary easing of documentation requirements for those who seek to qualify for the Lifeline program based on their income.

We hope you find this information valuable, and that you continue to stay healthy and safe!